Not only understanding your consumer, customer, and stakeholder base
But also going beyond insight, providing viable options and helping you navigate difficult conversations to make the case for change
Building your brand through setting change delivery up for success
Looking for lateral and unexpected perspectives
Focussing on the context of lived environment because where you are shapes what you think and do
Taking a problem to its extremes, or looking at it from 90 degrees
Dissonance is the discomfort we feel when our behaviour and our beliefs contradict each other, causing us to either change our actions or our beliefs
• Behavioural psychologists
• Change management experts
• Brand strategists
• Creative thinkers
• Consumer insight experts
• People from big and new tech
• Senior public sector executives
• Former politicians
• Sustainability consultants
• Community activists and leaders
We challenge conventional thinking and deliver breakthrough strategies for our clients.
Our Founding Partners bring unique perspectives drawn from experience in commerce; consultancy; the public sector, politics and community advocacy.
Global Brand Directors
Heads of Innovation and Insight
Strategy Directors
CIOs, CDAOs, CTOs, CxOs
Heads of Delivery
Heads of Policy
Often ideas that seem to test well end up disappointing after launch and conversely the ideas with the greatest initial consumer resistance can end up becoming the norm.
Is your innovation process not delivering the kind of break-through product launches you need?
We sometimes find that brands are losing focus as they innovate. Are you clear on the problem your brand solves for customers and potential customers?
Do you know how your brand intersects across culture, customer, competition and internal company heritage?
Changing people’s minds and behaviour can be really challenging and the answers are rarely obvious. Perhaps the behaviour change of your audience is not happening because of a failure to understand why people are doing what they do?
Do you have the insights into the issues or a clear plan for that needed behaviour change?
Now you know the what, are you confident with the how? Maybe you have a plan but aren’t certain how it will play out or whether your organisation is open to, and ready to execute it. We sometimes see change not working because teams don’t understand it or buy into it
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