Privacy Policy

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1. Who We Are

DISSONANCE (“we”, “us”, “our”) is a consultancy committed to protecting your privacy and handling personal data responsibly. We follow UK data protection law and recognised industry best practice.

2. The Data We Collect

We only collect personal data when you choose to give it to us. This may include:

• Your name and contact details
• Information you provide when you contact us
• Your marketing preferences

We do not collect more data than we need. We do not buy data, scrape data, or collect data about you from third parties.

3. How We Use Your Data

We use your personal data only for specific and legitimate purposes, such as:

• Responding to enquiries
• Sending marketing communications (only if you have consented)
• Meeting legal or regulatory requirements

We do not sell your data or use it for profiling.

4. Legal Basis for Processing

Depending on the situation, we process your data on the basis of:

• Consent — for marketing or optional communications
• Legitimate interests — for responding to enquiries or operating our business
• Contract — when providing services to clients
• Legal obligation — where required by law

5. How We Protect Your Data

We take security seriously. Your data is protected using industry‑standard measures such as encryption, access controls, and secure cloud services. We only allow access to people who need it for legitimate business purposes.

6. Sharing Your Data

We only share personal data when necessary, for example:

• With trusted service providers who support our operations
• When required by law

Any third parties must meet our security and data protection standards. We never sell or trade personal data.

7. Data Retention

We keep personal data only for as long as necessary for the purpose it was collected, unless a longer period is required by law. If you withdraw consent for marketing, we remove you from our mailing lists.

8. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to or restrict processing
• Withdraw consent
• Request a copy of your data

To exercise your rights, contact us using the details below. We respond promptly and in line with UK law

9. Cookies

Our website uses a small number of cookies to function properly and to help us understand how the site is used.

Types of cookies we use

Essential cookies — required for the website to operate

Analytics cookies — help us understand site traffic and improve the site

We do not use advertising cookies or track you across other websites.

Managing cookies

You can control or delete cookies through your browser settings. If you disable certain cookies, parts of the site may not work correctly.

10. Contact Us

If you have questions about this policy or want to exercise your data rights, you can contact us at:

hello@dissonanceconsulting.com